When one of my preceptors is running behind schedule during clinic hours he always pokes his head in the exam rooms of the patients who are waiting and apologizes for their wait. He also tells them that he hasn’t forgotten about them and that he will be there to see them as soon as possible. I think that this is a great way to show respect for patients and their schedules and it helps prevent them from becoming angry and frustrated. This is a habit that I will definitely adopt when I am a physician.
Third-year medical student
One of my fellow students and I were on duty when there was a code called overhead. Everyone ran to assist in the code and the student was asked if she wanted to participate. This is something very neat for a third year because we never get to do that. However, the student spotted the wife of the coding patient at the end of the hall standing by herself with no one to comfort her. So instead of going to help in the code, the student went to talk to the patient’s wife and explain to her what was going on. I thought that was very caring because no one else even noticed the wife standing there, and sometimes we get caught up in the chance to do something medical and forget about the families.
Third-year medical student
INTRODUCTION
Today it is widely recognized that high-quality patient care is built on a foundation of knowledge and abilities in the basic, clinical, and behavioral and social sciences. Social and behavioral factors are estimated to contribute to more than half of all causes of disease and death in the United States, including cancer, heart disease, chronic obstructive pulmonary disease, and type II diabetes. Growing knowledge of the complex behavioral, social, and psychological contributors to disease has important implications for clinical practice and physician education, both formal and informal. Physicians must understand these factors and their interrelationships, and be able to apply this knowledge in the care of patients to optimize health outcomes as well as to equip them with the skills that promote their own sense of well-being, foster lifelong personal and professional growth, and decrease feelings of cynicism and burnout.
Whereas many health training programs have incorporated behavioral and social science content into their formal education, many curricula remain fragmented, incomplete, and marginalized. Emphasis on formal curricular development may also overlook the importance of the informal curriculum (or learning environment)—the physician and resident modeling of behaviors and attitudes that medical students experience every day. Therefore, educators must be attentive to both influences on student education. Using current theories of learning, this chapter illustrates innovative educational methods that integrate the formal and informal curricula to effectively teach social and behavioral science (SBS).
BACKGROUND
The IOM report, Improving Medical Education: Enhancing the Behavioral and Social Science Content of Medical School Curricula, identifies 26 topics in six SBS domains that are important to the education of future physicians (see Table 42-1). The demographic and social contexts contributing to the need for such training in the behavioral and social sciences have been well documented. Nevertheless, several decades of efforts to teach this content have resulted in mixed success. Medical education literature clearly identifies several types of difficulties specific to the teaching of SBS in the formal curriculum, including the marginalization of SBS content, lack of appropriately trained faculty, timing of teaching the SBS content, mismatch between teaching methods and context of use, and failure of social scientists and clinicians to work together to create effective learning experiences. It is not difficult to find examples. SBS content may be treated as an “add on” to the traditional basic science and clinical curricula. Medical training programs may lack support and incentives for faculty to include SBS content, and for career development programs in SBS. SBS topics may fit into available time slots rather than taught at the appropriate times in the trainees’ development and in the appropriate depth. For example, topics such as death and dying are often covered in small-group discussions in the first or second year and not revisited in any formal way in the clerkship years, yet research on knowledge use and acquisition concludes that there is little immediate transfer of learning from one context of use to another. Thus, students who discuss death and dying only in the early year or two of training (academic context) will be challenged to exhibit professional and humanistic behavior in the presence of real patients (practice context) without further formal training in the clinical context.
Domain: Mind–Body Interactions in Health & Disease |
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Biological Mediators Between Psychological and Social Factors and Health |
Describe how behavioral and social factors and stress alter physiology to make disease more likely and the interconnectivity of homeostatic systems. |
Explain the relationship between chronic stress, affective illness, social support, and health. |
Psychological, Social, and Behavioral Factors in Chronic Illness |
Understand the interrelationship between psychological, social, behavioral, and lifestyle factors and particular chronic medical conditions (e.g., diabetes, coronary artery disease [CAD], arthritis, cancer). |
Understand and predict ongoing risky health behaviors. |
Describe how to recognize stress in chronically ill patients. |
Psychological and Social Aspects of Human Development That Influence Disease and Illness |
Recognize the various life cycle theories (Freud, Piaget, Erikson, Bowlby) in normal development and the Epigenetic Principle of Life Cycle Theory. |
Understand the interplay between stages of human development and disease states. |
Psychological Aspects of Pain |
Understand the wide range of psychosocial and cultural factors that influence the perception and expression of pain. |
Be familiar with the classic gate control and contemporary theories of pain. |
Perform a functional analysis of patients with chronic pain. |
Describe the multimodal treatments for pain control. |
Recognize the physician biases that influence the treatment of pain. |
Psychological, Biological, and Management Issues in Somatization |
Understand the definition, prevalence, common symptoms, and underlying affective illnesses associated with somatization. |
List the diagnostic criteria for somatoform disorders. |
Reflect on personal reactions to patients presenting with possible somatoform disorders. |
Interactions Among Illness, Family Dynamics, and Culture |
Understanding family and cultural influences on patient’s interpretation of illness and treatment decisions and the importance of eliciting such information. |
Domain: Patient Behavior |
Health Risk Behaviors |
Understand the psychological factors associated with the development and maintenance of behaviors associated with major causes of morbidity and mortality. |
Demonstrate the ability to assess patients for health risk behaviors. |
Understand key strategies for prevention and cessation of these behaviors. |
Reflect on the role of health care providers in instigating and maintaining changes in these behaviors. |
Apply principles of motivational interviewing and counseling for behavioral change to the patient care situations. |
Principles of Behavior Change |
Demonstrate the ability to apply the various models (classical conditioning, cognitive social learning theory, health belief model, theory of reasoned action, stage-of-change model) available for guiding behavior change. |
Understand how behaviors are acquired, maintained, and eliminated in the context of health risk. |
Understand patient, family, and sociocultural variables that impact motivation to change behavior. |
Impact of Psychosocial Stressors and Psychiatric Disorders on Manifestations of Other Illness on Health Behavior |
Recognize the association between, and co-occurrence of, chronic medical illness and mental disorders. |
Know and be able to discuss with patients the range of treatment options when medical and mental illness coexist. |
Know the role of a primary care physician and specialist in the treatment when medical and mental illness coexist. |
Demonstrate the ability to screen patients for depression. |
Understand the pathogenetic relationships between depression and comorbid conditions. |
Domain: Physician Role and Behavior |
Ethical Guidelines for Professional Behavior |
Analyze ethical and professional dilemmas faced by health care professionals. |
Identify and apply guidelines of ethical decision making. |
Personal Values, Attitudes, and Biases as They Influence Patient Care |
Describe how the effect of family of origin, cultural background, gender, life experiences, and other personal factors may influence your attitudes toward emotional reactions to patients. |
Identify methods for processing the highly emotional encounters that regularly occur in medical care. |
Physician Well-Being |
Recognize risk factors and warning signs for mental health issues in yourself. |
Develop personal wellness strategies. |
Social Accountability and Responsibility |
Engage in activities that foster the development of socially responsible leadership skills. |
Recognize the ever-changing health care needs of the community, region, and/or nation you serve. |
Work in Health Care Teams and Organizations |
Recognize the contribution that each member of the health care team has to offer. |
Identify ways to work effectively as a part of the team. |
Use of and Linkage With Community Resources to Enhance Patient Care |
Identify available community resources in the patient’s community. |
Demonstrate a working knowledge of the types of interventions offered. |
Domain: Physician–Patient Interactions |
Basic Communication Skills |
Demonstrate basic communication skills including, establishing rapport and building trust, eliciting adequate information to permit a robust differential diagnosis, understanding, and addressing patient. |
Understand how to engender (and potential barriers to development of) a therapeutic relationship. |
Demonstrate ability to express empathy, actively listen, elicit information about patients’ lives and reasons for medical visit. |
Demonstrate motivational interviewing techniques and the 5 A’s counseling skills. |
Complex Communication Skills |
Demonstrate ability to communicate effectively in contextual (cultural, translator, family) and developmental (pediatric, adolescent, geriatric) interview situations. |
Demonstrate ability to communicate effectively in assessment and counseling situations. |
Practice basic skills in communicating effectively in challenging situations using principles of patient-centered interviewing. |
Practice basic skills in communicating effectively with colleagues using principles of relationship-centered communication. |
Context of a Patient’s Social and Economic Situation, Capacity for Self-Care, and Ability to Participate in Shared Decision Making |
Demonstrate an awareness of the patient’s ability to participate in decision making. |
Identify necessary resources available to ensure access to care. |
Management of Difficult or Problematic Physician–Patient Interactions |
Describe approaches to working with patients in difficult situations. |
Identify taxonomy of difficult interviews (including personal or sexual history taking; abusive relationships; patients with HIV; breaking bad news). |
Identify key characteristics of difficult patient encounters, including personality types and stressful situations. |
Identify and use basic skills of patient-centered interviewing to ask sensitive questions and listen respectfully and nonjudgmentally. |
Domain: Social & Cultural Issues in Health Care |
Impact of Social Inequalities in Health Care and the Social Factors That are Determinants of Health Outcomes |
Analyze the intricate relationship that social factors (race, ethnicity, education, income, and occupation) have with patients’ health. |
Reflect on the impact your (students’/physicians’) own social views can have on the delivery of effective health care. |
Cultural Competency |
Describe the impact the cultural context of illness can have on a successful patient–physician relationship. |
Recognize ways that cultural competency encompasses language, customs, values, belief systems, and rituals. |
Role of Complementary and Alternative Medicine |
Describe complementary and alternative medicine treatments available in the local community and within local ethnic/cultural groups. |
Recognize and apply required skills for eliciting information from patients seeking or using alternative treatment methods. |
Describe to patients the efficacy and safety of alternative methods of treatment. |
Domain: Health Policy & Economics |
Overview of the US Health Care System |
Appreciate the magnitude of the investment in health care services made by individuals and organizations in the United States, the impact of these expenditures on individuals and on organizations, and the limited “return on investment.” |
Explain why competition and other “market forces” may not work in health care. |
Use state-of-the-art utilization controls within the TBL scenario in an attempt to allocate financial resources to critical sectors of care. |
Economic Incentives Affecting Patients’ Health-Related Behaviors |
Appreciate how patients’ values and life circumstances may affect their motivations for health-supporting behaviors, health care utilization, and preference for outcomes of health care. |
Use this understanding to predict a patient’s response to a complex and costly plan of care for several concomitant, chronic conditions, including the need to choose among therapeutic alternatives, adherence challenges, and patient-based assessments of risk. |
Outline potential physician actions in this situation that might preserve the essential ingredients of effective care. |
Costs, Cost-effectiveness, and Physician Responses to Financial Incentives |
Appreciate how “delivery system” income is allocated to sectors of cost, using a microsystem model as an exemplar. |
Apply this understanding, together with a statement of practice objectives, to develop the key elements of the practice in a financial context—staffing, services provided, in-office equipment, patients accepted, relationship to payers. |
Variations in Care |
Appreciate how large the variations in practice are, even in the presence of generally accepted evidence-based guidelines for care, and what some of the determinants of those variations might be. |
Apply this knowledge to a specific case example, decide what “unwanted” variation means in this situation, and design a plan of action to eliminate this variation. |
There are also additional, well-documented structural impediments from a systems perspective to fully realizing the successful integration of SBS into the larger medical education curriculum. Medical education is by and large examination driven, quantitative in nature, and competition among and between students is based on these numerical rankings. This system continues to perpetuate the marginalization of SBS to a supporting or secondary role in the minds of faculty and students in favor of more influential “objective” measures. For example, on the national level, the Association of American Medical Colleges’ Medical College Admission Test (MCAT) as well as other high-stakes examinations (e.g., USMLE Step 1) are not Pass/Fail despite sufficient evidence that once a learner achieves a particular threshold of success on the examination there is no difference in clinical performance based on achieving a greater numerical score. Yet, despite this evidence, many institutions continue to use the specific scores to screen applicants for entrance to US medical schools and residencies, and school administrators are under pressure, and in some cases even rewarded, for only recruiting and admitting those with the highest test scores instead of developing criteria that would focus on such areas as the 26 topics in the six SBS domains as the discriminating factors.
In response to similar concerns, Canada’s McMaster University developed the Multiple Mini-Interview (MMI) for use in the admissions process. Resembling an objective structured clinical examination (OSCE) the MMI consists of short-interview stations that focus exclusively on noncognitive domains. The open-ended interviewer–applicant interactions instead revolve around areas such as the ability to collaborate, communication skills, and moral reasoning. By focusing on these noncognitive professional abilities the MMI has consistently demonstrated greater reliability (i.e., around 0.75) than standard interview methods to accurately assess for these qualities, which are grounded in SBS and valued in clinical practice. It has also been established that the MMI has a significant and moderately large positive correlation in predicting clinical clerkship performance as well as a statistically significant positive correlation for those subsections of national licensing examinations assessing professional quality domains.
On the local level, many courses in the basic sciences lend themselves to “multiple choice” measures making the evaluation of SBS content difficult to objectively evaluate given the time and resources SBS curriculum often requires in both teaching and evaluating. Therefore, even if SBS content is woven into the curriculum, it is often not as heavily weighted or given equal focus in course examinations. This not only perpetuates the idea that SBS content is not as important, but for the learner whose measure of success rests on quantitative success (i.e., to get into medical school, a residency, or pass an examination), it creates a systems-induced survival strategy of “if it’s not going to help me on the test then it’s not important.” This mentality or two-tiered system of valuing the objectively quantifiable over the more often subjectively qualitative SBS is as much a systems issue as it is those difficulties specific to the teaching of SBS in the curriculum noted above.
Finally, emphasis on discipline-based knowledge creates another barrier to integration of SBS content. True integration of SBS content requires disciplinary communities to work closely together to establish joint responsibility for knowledge creation, development and dissemination. With the exception of family medicine residency training programs, which have emphasized training in SBS, the same limitations and critiques directed toward undergraduate medical education hold true for graduate medical education as well.
Informal education in the SBS also has presented a challenge. Research indicates that it is the social environment of the medical school, the so-called “informal curriculum,” that guides most aspects of a future physician’s behavior. The role modeling that physicians and residents actually do, much more than what they say, powerfully influences the beliefs, values, and role expectations of physicians-in-training. Patient care and clerkship experiences—where physical, emotional, behavioral, social, and cultural issues become embodied for learners in their patients—have the potential to be particularly important behavioral and social science learning opportunities. Here attending and resident teaching could seamlessly integrate SBS education into daily clinical activities. Unfortunately, studies show that attributes such as social-mindedness and interest in the psychosocial issues embedded in all illness decline rather than improve during this time, and many students experience a diminishment, not enhancement, of their moral values base.
Work must be done to raise faculty and resident consciousness of the power that their words and actions have in shaping students’ perceptions of patients, their specialty and medicine in general. Students and faculty benefit alike from the opportunity to process and learn from their own experiences, making each more conscious of the relationship between their values, actions, and behavior, and better prepared to model and teach the SBS aspects of patient care and the practice of medicine.
INTEGRATING THE FORMAL AND INFORMAL CURRICULA TO TEACH SOCIAL AND BEHAVIORAL SCIENCE
As medical training programs seek to integrate their formal and informal curricula to improve SBS education, current learning theories provide a useful underlying framework. Understanding the various theoretical orientations will allow educators to address concerns raised in the IOM report about incorporating the most appropriate teaching methodologies when teaching SBS. The five learning theories described in the adult learning literature include behaviorist, humanist, social learning, cognitivist, and constructivist orientations. An overview of these orientations, associated educational methods, and theoretical principles are briefly summarized in Table 42-2.
Orientation | Educational Methods/Tools | SBS Abilities | Theoretical Principles |
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Behaviorist | Direct observation Standardized patients Checklists Rating forms | Clinical and psychomotor skills Other observable behaviors | Learning results from environmental factors and positive and negative reinforcement that shapes behavior |
Humanist | Narrative reflection Problem-based learning | Self-awareness Autonomy Self-directedness | Learning results from the learners’ desire to achieve their full potential |
Social Learning | Role modeling Mentoring Collaborative/cooperative learning, for example, team-based learning | Social adaptability Teamwork | Learning results from the learners’ interaction with and observation of others in a social context in which creative retrievable cognitive representations are used by learners when they are motivated to act |
Cognitivist | Cognitive maps Reflective exercises |