© Springer International Publishing AG 2018
Jessica L. White and Kevin N. Sheth (eds.)Neurocritical Care for the Advanced Practice Clinicianhttps://doi.org/10.1007/978-3-319-48669-7_1919. Goals of Care and Difficult Conversations
(1)
Yale University, New Haven, CT, USA
Keywords
End of lifePalliative careShared decision-makingSurrogate decision-makingIntensive care19.1 Introduction
Goals of care discussions pose unique and sizeable challenges for neuroscience intensive care unit (neuro-ICU) patients, their families and/or surrogate decision-makers, and clinicians. The integration of palliative care principles into the everyday practice of advanced practice clinicians (APCs) in the neuro-ICU is a core skill that includes an appreciation for the nuances of neuroprognostication, shared decision-making with surrogates, best practices for family meetings, and proper management of medical issues for patients whose care is ultimately transitioned to comfort measures only.
19.2 Definition of Palliative Care
“Palliative care” and “hospice care” share some key and notable features, primarily that they are interdisciplinary, holistic approaches to patient care that stress symptom palliation, mental and spiritual wellness and quality of life, and care coordination and social work involvement for patients and their families [18]. “Palliative care” and “hospice care,” however, are not interchangeable terms and are separate entities with important distinctions. Palliative care refers to an interdisciplinary model of care meant to be implemented at any stage after a patient is diagnosed with a serious illness [18]. This model aims to improve quality of life by emphasizing management of physical and mental symptomatology, focusing on early identification of goals of care and alignment of treatment plans with those goals, and integrating care coordination, social work, and spiritual care to support patients and their surrogates [18]. Thus, palliative care should ideally be employed simultaneously with ongoing maximal medical management as a patient’s goals of care are being assessed.
In contrast, “hospice care” specifically refers to the care and symptom management of terminally ill patients who have discontinued curative treatments and who have a life expectancy of 6 or fewer months. These criteria are used by Medicare and other insurance entities to determine whether patients are eligible for a specific hospice benefit [18].
19.2.1 “Primary” Palliative Care
Palliative care and neurocritical care are not mutually exclusive, and palliative care is not a service offered exclusively by a specialty team. In the neuro-ICU, the neurocritical care team should integrate primary palliative care early as a fundamental component of comprehensive patient care. Palliative care specialists can be consulted as well to aid in the management of difficult situations [10, 18]. With the demand for palliative care specialists already exceeding the number of available palliative care experts, it is particularly important that neurocritical care clinicians assume primary responsibility for assimilating principles of palliative care into their patients’ care. APCs dedicated to the neuro-ICU are thus uniquely positioned to champion palliative care in this setting [18].
19.3 Prognostication
To address a patient’s goals of care properly, accurate prognostic information is an initial fundamental necessity [8]. However, in many cases, prognostication is intrinsically uncertain in neurologic disease and may include consideration of a range of relevant outcomes [11]. Outcomes of particular interest include how long a patient will live, what a patient’s cognitive and physical function will be if they survive, and over what timespan a patient might accomplish certain improvements [15]. Prognostication can be complicated by self-fulfilling prophecies in which a high, but not certain, risk of death or disability leads to treatment limitations and subsequent death or disability when implementation of interventions might have precluded a progression to that state [11].
Because early intervention can greatly influence a patient’s trajectory and outcome and because of the difficulty, uncertainty, and potential biases and self-fulfilling prophecies associated with prognostication in neurocritical care, providing a minimum of a 24-to-72-h period of maximum intensive care is usually judicious, except in extreme circumstances when a poor outcome is essentially guaranteed and when pursuing aggressive care would definitely be inconsistent with a patient’s known wishes [10, 23]. This 24-to-72-h period allows for serial evaluations that can facilitate greater accuracy and certainty in clinical decision-making [23].
Clinical grading scales in neurocritical care, based off of clinical and radiographic variables on admission, can help provide an initial measure of the severity of a neurocritical illness. The prognostic utility of these scales and their role in clinical decision-making, however, are constrained by multiple factors, including that their calculated values represent only a single point in time on admission and incorporate no subsequent assessments to account for improvement or deterioration. The outcomes literature associated with many scales in common use has not been updated recently [23].
19.4 Shared Decision-Making
For those neuro-ICU patients determined to have a poor or uncertain prognosis, shared decision-making (SDM) – a collaborative process of sharing information and making value-based decisions undertaken by providers and patients (or surrogates) – is broadly regarded as the preferred decision-making model with respect to goals of care planning [19]. In general, treatment preferences for largely value-based decisions are influenced by the burden that a proposed treatment entails, the likely effect of the treatment, and the probability of a given treatment outcome [9]. Treatment burden is a function of its duration and invasiveness [14].
19.4.1 Patient Inability to Participate in Shared Decision-Making
Ideally in SDM, patients can communicate their own wishes; however, especially in neurocritical care, patients are frequently unable to do so. Some patients who cannot verbalize their preferences might nevertheless retain the cognitive ability to make decisions and can be accommodated with other communication tools, including communication boards [6]. However, more often than not, neurocritical illness renders patients without decision-making capacity [6].
Several principles and resources are helpful for guidance in scenarios where patients lack decision-making capacity:
Advance directives
A living will is an advance directive that outlines a patient’s preferences for the future implementation or limitation of treatments in certain prespecified clinical scenarios [6]. It frequently addresses interventions that can only prolong life when a poor outcome is guaranteed: CPR, mechanical ventilation, artificial nutrition, renal replacement therapy, etc. [6].
Surrogate decision-making
When living wills are not available, a surrogate can assume decision-making responsibility for the patient.
A surrogate can be formally pre-appointed by the patient, and when one of these official designations has not been made in advance of a patient losing decision-making capacity, there is a widely recognized (though variable by state) hierarchy of surrogates with decision-making power, often moving from one’s spouse to grown children and then to other family members [6].
When incapacitated patients lack a living will or a surrogate decision-maker, a court-appointed conservator can fill the decision-making role [6], or determinations for these patients can be subject to judicial and/or institutional review [24].
Decisions to limit life-sustaining interventions in incapacitated patients without a living will, a surrogate, or a next of kin should ideally involve a hospital ethics committee review [24]. In general, independent judgment by a single provider or primary team to limit life-sustaining treatment is cautioned against in these situations because these situations are most susceptible to provider-specific preferences and values [24].
19.4.2 Substituted Judgment
Neuro-ICU clinicians and surrogate decision-makers both serve valuable roles in goals of care conversations and decision-making. Providers contribute medical knowledge and clinical expertise, in addition to addressing surrogates’ questions and supporting surrogates throughout the decision-making process. Surrogates’ principal roles are to impart the patient’s values and preferences [12], to coalesce those with their understanding of the patient’s disease and prognosis, and to make decisions for the patient that are congruent with the patient’s values and preferences (i.e., substituted judgment) [9, 10].
Although patients might survive the initial impact and subsequent complications in neurocritical illness, they can also face the prospect of a new and unforeseen future with a lifetime of physical and cognitive impairment and managing evolving complications. Participants’ conversations and decision-making cannot solely address survival. Discussions must also deal with the realities of the patient’s disabilities and possible associated loss of independence and whether living in such a condition is congruent with the patient’s goals, preferences, and values [10]. If a patient’s wishes are unclear, clinicians should attempt to guide a surrogate(s) through substituted judgment and inform them that he or she is not choosing what he or she wants for the patient; rather, they should contemplate what the patient would choose for themselves. [6].
19.5 Practical Challenges with Surrogate Decision-Makers
Supporting surrogates throughout the decision-making process is important because it promotes the patient’s best interests and because the decision-making process can burden surrogates, who are at risk for developing post-intensive care syndrome-family (PICS-F), a composite of long-term anxiety, complicated grief, depression, and posttraumatic stress disorder [16].
19.5.1 Degree of Involvement in Shared Decision-Making
Different surrogates may wish to be involved with medical decision-making to different degrees. Because surrogates’ satisfaction with decision-making is greater when their actual role in decision-making corresponds to their desired role, providers should always attempt to ascertain a surrogate’s preferred role in decision-making [12]. This provider-surrogate dynamic can range from a paternalistic model in which the provider exclusively dictates all decisions to an entirely autonomous model in which surrogates make totally unaided decisions. In practice, between those two extremes are shared decision-making paradigms that include providers proactively determining treatment plans that consider surrogates’ sentiments, providers and surrogates sharing “equally” in final decision-making, or surrogates deciding on treatment plans themselves after considering providers’ opinions [12].
19.5.2 Surrogate Decision-Makers’ Impressions of Prognosis
Understanding the factors that surrogates use to determine their own prognostic impressions empowers providers to more effectively engage them in conversations about goals of care and enables providers to optimize decisions that are most congruent with patient preferences and values.
Few surrogate decision-makers rely exclusively on medical team opinion for outcome prognostication [5]. Surrogates’ impressions of patient prognosis usually are a combination of provider-supplied prognostication and other considerations [5]. These considerations include surrogate assessments of the patient’s physical appearance, the patient’s personality traits and medical and life history, and the patient’s “resolve” [5]. Considerations also include surrogates’ own intuitions and convictions, including hopefulness [5].

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