Stress and coping

CHAPTER 10 Stress and coping







Introduction


Stress is a term that is used in everyday conversation and frequently featured in the popular media and press. It has also been the focus of psychological research for decades. The concentration of stress research has principally been in three areas, namely to examine stress as: (1) a response – the individual’s reaction; (2) a stimulus – the event or stressor that prompted the reaction; or (3) a process – the transaction between the individual and the environment).


While stress is generally considered to be a state to be avoided, the experience and outcomes of stress are, nevertheless, not always negative. At times a stressful occurrence may even be welcome. Desired events like a promotion at work and getting married produce similar physical and psychological reactions as do unwelcome events like redundancy and divorce. Furthermore, events that are ambiguous, uncontrollable, unpredictable or unrelenting are stressful, as are multiple demands that tax the individual’s ability to cope (Taylor 2009).


Consider the statement ‘I am feeling stressed’. How often have you heard or said this? What does this statement mean? What causes stress and how is it experienced? Does everyone experience stress in the same way? Is stress always harmful and how can it be managed when it is excessive? The answers to such questions will be explored in this chapter. The concept of stress will be considered and factors that make an event stressful identified. The health consequences of stress will also be examined and finally moderators of stress will be examined.



What is stress?


Stress is a physical, cognitive, emotional and behavioural reaction of an individual (or organism) to a stressful event – stressor – that threatens, challenges or exceeds the individual’s internal and external coping resources. The threat may be actual (e.g. being robbed at knife point) or perceived (e.g. the student who believes he will fail a forthcoming exam). The threat or stressor can be physically or emotionally challenging, or both. It may also be perceived as either a positive or negative event by the individual (Witek-Janusek & Barkway 2004). See Figure 10.1 for examples of physical and emotional stressors.



Table 10.1 Examples of stressors



























PHYSICAL STRESSORS EMOTIONAL STRESSORS
Undergoing surgery Diagnosis of a chronic disease
Insomnia Marriage
Loss of eyesight Travel overseas
Heat stress Redundancy
Physical trauma Relationship breakup
Pain Moving house
Illness Winning the lottery


Stress prompts the individual into action. The precipitating stressor may be a major life event like a disaster or catastrophe such as a tsunami, or a minor life event such as daily hassles like being late for an appointment because you were caught up in traffic. Additionally the precipitating event can be viewed as negative, harmful and threatening, or challenging and exciting by the individual. Moreover, the same event may be perceived differently by different people as evidenced by the scenario in the following Classroom activity




Stress as a response, stimulus or process


Stress is a topic of interest not only to health professionals but also to the general public as evidenced by the number of publications on the topic in the pop psychology literature such as in self-help books and health and lifestyle magazines. Furthermore, stress is the most investigated phenomenon in health psychology research with regard to examining the relationship between psychology and disease (Lyons & Chamberlain 2006). Despite this not all researchers use the concept in the same way. Research that investigates the relationship between stress and health fall into three main categories that view stress as one of the following:






Stress as a response


Stress as a response refers to the individual’s physiological and psychological reactions to a perceived threat or stressor, such as the student who discovers that the hard disc on their computer is corrupted and they do not have another copy of an assignment that is due that day. Physical symptoms include dry mouth, palpitations, appetite changes and insomnia, while psychological responses can include anxiety and forgetfulness and, in extreme circumstances, burnout or post-traumatic stress disorder (PTSD). Physiologists in the first half of the 20th century such as Cannon and Selye were the first researchers to describe the stress response and pioneered research in this field.



FIGHT OR FLIGHT


Walter Cannon (1932) was a physiologist and early stress researcher who first described the fight or flight response – a primitive inborn protective mechanism to defend the organism against harm. The response is a physical reaction by an organism (including humans) to a perception of threat. Cannon observed that when an organism was threatened the sympathetic nervous system and the endocrine system were aroused preparing the organism to respond to the anticipated danger by either reacting aggressively (fight) or by fleeing (flight).


The physiological mechanism of this involves arousal of the sympathetic nervous system that stimulates the adrenal glands to secrete catecholamines (adrenaline and noradrenaline) which then elevate blood pressure, increase the heart rate, divert blood supply from internal organs to muscles and limbs and dilate pupils to enable the organism to take action in the face of a threat (see Fig 10.1). Activation of the endocrine system prompts the secretion of cortisol by the adrenal glands that provides a quick burst of energy, heightened alertness and memory and increases the organism’s pain threshold. Together they enable the organism to confront or withdraw from the threat.


The fight or flight response is adaptive when arousal enables the individual to take action: to either address or escape the threat. However, prolonged arousal, which is unrelenting, or for which adaptation does not occur, is potentially harmful and can lead to long-term health consequences. For example, when caught speeding by a radar and pulled over by a police officer, neither fight nor flight is an adaptive response.


In the landmark Whitehall I and II studies, British civil servants in lower level jobs experienced greater stress due to having less control of their workload than higher level employees (Marmot et al 1997). Further, the final report of the World Health Organization’s (WHO) Commission of Social Determinants of Health states that ‘stress at work is associated with a 50% excess risk of coronary heart disease and there is consistent evidence that high job demand, low control and effort–reward imbalance are risk factors for mental and physical health problems (WHO 2008 p 8).



Research focus


Marmot M, Kogevinas M, Elston M 1987 Social economic status and disease. Annual Review of Public Health Vol 8, pp 111–135


Bosma H, Marmot M, Hemingway H et al 1997 Low job control and risk of coronary heart disease in Whitehall II (prospective cohort) study. British Medical Journal Vol 314, pp 558–565





GENERAL ADAPTATION SYNDROME (GAS)


Hans Selye (1956) was another pioneer stress researcher who identified the relationship between stress and illness in a model he called the general adaptation syndrome (GAS). The GAS provides a biomedical explanation of the stress response and how it influences health outcomes. The theory identifies a pattern of reaction to a threat or challenge and proposes that stress is the individual’s non-specific response to the specific environmental stressor. Selye defined this as a demand on the body that induces the stress response; that is, the individual is required to adapt (Selye 1956). GAS is non-specific in that the response is the same regardless of stimuli; that is, whether the stressor is physical or emotional or whether it is viewed as positive or negative.


The GAS includes three phases:





When a threat is perceived the body’s reaction is one of alarm and the individual is mobilised to take action. In this phase nervous system arousal and alterations to hormone levels prepare the individual for action. Initially this includes the activation of the autonomic nervous system leading to adrenaline and noradrenaline being secreted by the adrenal medulla. Subsequently, the pituitary gland produces adrenocorticotrophic hormone that stimulates the release of corticosteroids by the adrenal cortex.


With continued exposure to the threat resistance occurs. In this phase hormones remain raised and the immune system aroused as the individual takes further action to cope with the stressor. The exhaustion phase follows if the individual is unsuccessful in adapting to or overcoming the threat. Exhaustion weakens the body’s defences making the individual vulnerable to disease due to depleted physiological resources.


Despite the influence of Seyle’s stress response model on stress research it does not escape criticism. Namely, that it describes a physiological process and overlooks the role of cognitive appraisal as identified by Lazarus and Folkman (1984); second, not all individuals respond in the same physiological way to stress; and third, Selye’s model refers to responses to actual stress whereas an individual can experience the stress response to an anticipated stressor (Taylor 2009 p 148). For example, in agoraphobia the person fears the anxiety they might experience if they leave their ‘safe place’.



In summary, the stress response is an automatic reaction that enables the individual to take action in order to adapt to, or make changes in response to, a perceived or actual threat or stressor. The stress response is most effective for stressors that are of short-term duration and where adaptation is possible. However, should adaptation not be achievable or the stress prolonged the individual is at risk of developing health problems as a consequence.



Stress as a stimulus


Another approach to stress research is to view it as a stimulus that produces a reaction. According to Yerkes and Dodson (1908) stress is the stimulus that prompts action and the amount of stress experienced predicts how well the individual performs The stimulus can be a major life event such as those as identified by Holmes and Rahe in 1967 (see Table 7.4). Alternatively the stimulus may be an accumulation of minor life events or hassles as described by Kanner and colleagues in a study that compared the stress from daily hassles and uplifts with the stress produced by major life events (Kanner et al 1981).




Major life events


The theory that major life events are a stimulus for stress emerged from the research of Holmes and Rahe who hypothesised that major or frequent changes in one’s life predisposes the individual to illness due to the cumulative effect of the life stressors. This hypothesis was proposed by the researchers after they observed that tuberculosis (TB) infection commonly followed a major crisis or multiple life crises. They subsequently developed a tool to measure the impact of life changes on health and to predict individual vulnerability to illness: the social readjustment rating scale (SRRS) (Holmes & Rahe 1967).


This tool consists of 43 items: 17 are rated as desirable such as going on vacation; 18 are rated as undesirable such as the death of a close friend; and eight are classified as neutral such as ‘major change in responsibilities at work’. Such a change may be the consequence of a promotion that is desirable but it could be the result of a restructure and reduction of staff at your workplace which would be undesirable as there would be fewer people to undertake the workload.


Items in the SRRS are given a weighting that reflects the magnitude of the stressful stimulus (see Table 10.2). For example, the death of a spouse was found to be the most stressful life event and was given a score of 100. A score of 150–299 for the preceding year places the individual at moderate risk for illness, whereas a score of 300 in the preceding six months or more than 500 in the preceding year places the individual at high risk of developing a stress-related illness.



Since its development in the 1960s the Holmes–Rahe SRRS is one of the most widely cited tools in the stress research. Thirty years later Scully and colleagues replicated the research to examine the usefulness of the tool as an indicator of health risk and to consider the validity of criticisms raised in the literature in relation to the tool. Scully et al’s research found that the relative weightings and rank order of the selected life events remained valid and concluded that SRRS continues to be ‘a robust instrument for identifying the potential for the occurrences of stress-related outcomes (Scully et al 2000 p 875). Table 10.2 compares weight and rank order for selected stressors in Holmes and Rahe’s seminal study and the replication by Scully et al.




Minor life events


Kanner and his colleagues were interested to see if minor as well as major life events had health consequences for the individual. The researchers defined minor stressful events that were irritating or frustrating as hassles. Minor life events would cause inconvenience for the individual rather than require a major adjustment as is required with major life events (Kanner et al 1981). Examples of such stressful events include discovering that your mobile phone battery is flat when you want to make a phone call; arriving late to watch a soccer grand final and being told that you cannot enter the stadium until half-time; or finding that an ATM machine is out of order when you need to withdraw cash. Findings from Kanner et al’s research demonstrated that hassles can impact health. This occurred when multiple hassles occurred at once or when minor life events occurred concurrently with a major life event and when minor stressful events were prolonged or repeated such as a person who was late for work three times in one week, due to traffic congestion.


In summary, it is evident that both major and minor events may stimulate a stress reaction in humans that, in turn, can impact health. Nevertheless, the presence of a stressful stimulus is not predictive of how an individual will respond to the stressor. Different people will respond differently to the same stressor and the same event can lead to positive or negative outcomes in different individuals. This observation prompted psychologists studying stress to examine the relationship between the individual and their environment, that is, stress as a process.

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Jun 19, 2016 | Posted by in PSYCHOLOGY | Comments Off on Stress and coping

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