5 Peter G. AuBuchon Accounts of long-term, intensive treatment of individuals with severe and complex problems arising from a history of chronic multiple traumas are relatively few in the cognitive–behavioural therapy (CBT) literature. An exception would be Linehan (1993). Even more rare are publications describing a formulation-driven CBT for individuals presenting with these difficulties. What follows is a detailed account of an intensive cognitive–behavioural psychotherapy with a female patient who presented with a history of severe trauma and abuse. As a consequence of these horrific experiences, the patient developed severe and complex post-traumatic stress disorder (PTSD), had a severe obsessive–compulsive disorder (OCD) triggered and also had to endure several other difficult problems. The critical roles of the case formulation, the therapeutic relationship and specific relationship interventions based on the case formulation are emphasized in the following case study. The patient is an intelligent, energetic and very likable 40-year-old Roman Catholic Sister. We shall call her ‘D.’. At the time of the first session, D. lived in a convent with 12 other sisters in a suburb of Philadelphia, Pennsylvania. The patient was employed as a fifth and sixth grade teacher at a Catholic elementary school and had been a Sister for approximately 16 years. D. completed bachelor degrees in economics and philosophy/religion at a mid-sized university, where she was president of her sorority, and also excelled athletically on the field hockey and lacrosse teams. She had also earned her master’s degree in multicultural education from a second university. The patient was the third of four children born to an intelligent, fun-loving, caring and ‘very gentle’ woman with paranoid schizophrenia. The patient’s father worked as a chemist whom D. described in the second session as ‘bright, well read, very calm and even-tempered; with a great sense of humour, and who was also very religious’. In addition, in the beginning of this second session, D. reported that she ‘felt close to her father and had no bad memories of [him]’. The patient also told me in the first session that her mother had died of cardiac arrest ‘2 years ago and was still very sad about it’ but stated that what brought her to therapy was that she was ‘in a difficult convent situation’. D. explained that she had been through several big changes recently in her life: Changing the order of sisters to which she belonged, losing two supportive principals at the school where she taught, having to take a teaching job at a new school and having to move into a new convent. Consequences of these moves included losing contact with several friends from her previous congregation whom she found very supportive and moving in with 12 new sisters who reportedly were ‘all mean and very abusive’. D. further reported that these women ‘were all very set in their ways, and very nasty about it’. The patient reported that she found three of these new ‘housemates’ particularly stressful: two would ‘huff and puff and yell at you if things were not put back exactly where they wanted things to be’; and the third was very frightening for the patient because she would stalk the patient at various locations, would barge into the patient’s room and would call the patient names in a hostile and paranoid fashion (e.g. ‘backstabber’). D. reported that living in this new convent was so stressful for her that she only slept a few hours per night and had lost 30 lbs in the 2 months she had been living with these new sisters. The first session ended with a discussion of informed consent to treatment, session fees, assessment procedures and involvement of the referral source. Commentary Because D. seemed to be experiencing significant levels of frustration and anxiety and because it seemed that she had a need to express these feelings and talk about her current stressful living situation, I decided to let her express these feelings and ‘tell her story’ over the first few sessions. This is what seemed clinically indicated at the time. Therefore, clinical activities such as developing a comprehensive list of D.’s problems, having her articulate her treatment goals, etc. unfolded in a natural and flexible manner over the course of the first several sessions. After D.’s first session, I had a conversation with the referring doctoral-level psychologist, who was also a Roman Catholic Sister. The referral source stated that she had seen the patient when her mother had died and that D. had really taken care of her mother when she was growing up. The referring psychologist also reported that the patient has had OCD since she was 14 years old and that she stopped therapy with her previous therapist (not the referral source) because this therapist wanted D. to take medication for her OCD.1 The referring psychologist went on to state that D. was ‘very intense’ and frequently complained that ‘no one listens to me or understands me’. The referring psychologist also reported that the Sister who stalked the patient suffered from paranoid schizophrenia and had at times publically criticized the patient, causing her to become very upset. Finally, the referral source reported that D. was excessively exercising, was restricting food, had a suspected eating disorder and would sit at school for hours and then complain that the principal would not make her leave. Commentary One thing that I have learned from working with many sisters is that the environments in which they live are very intense. They not only live with several other women in the convents but also must share bathrooms, cars, cooking duties, meals, etc. There is very little personal property and also very little private space. The sisters pray together, often more than once a day, and often work together as well. From my conversation with the referral source and my first session with D., my first impressions of the patient were that she too was ‘very intense’ (i.e. seemed to experience, demonstrate and communicate her feelings intensely). In addition, D. also was quite distressed emotionally and had recently experienced multiple significant stressors (e.g. changing orders, losing two supportive supervisors and moving into a new living situation with critical and threatening housemates). Furthermore, while there was something I really liked about D., I wrote in my initial assessment note that she seemed ‘unassertive, sensitive to perceived criticisms and slights and very sensitive in general.’ I hypothesized that given these interpersonal sensitivities and dissatisfaction with her previous therapist and others in her order (e.g. ‘nobody understands me, or listens to me’), our therapeutic relationship was going to be of critical importance in D.’s treatment. My initial impressions of D. were about to change significantly over the course of the next two sessions, however; and while my hypothesis of how important our therapeutic relationship was going to be in D.’s treatment was accurate, I had no idea how important it was going to be. In addition to the aforementioned descriptions of her parents, in the second session, D. began describing what things were like growing up in her home when her mother would have her psychotic episodes. D. reported in this second session that when she was 8 or 9 years old she would notice that her mother’s psychotic episodes would start with her not taking care of the house. They would then progress to her mother ‘being afraid of everything’ and then to a state in which she suffered from paranoid delusions and auditory and visual hallucinations. D. reported that when she ‘was younger’, her mother ‘would have to be hospitalized one to two times a year, and by the time she was 8 or 9 years old, her mother could be hospitalized five or six times per year’. The patient reported that she felt sad but relieved when her mother was hospitalized. When I reflected how difficult it must have been to have a mentally ill mother, D. became angry and told me that what was most stressful about her mother’s schizophrenia was her father’s response when her mother started demonstrating symptoms. The patient went on to state that it was extremely stressful, frustrating and infuriating to have her father not get the severity of her mother’s mental state and suffering. He would often criticize the patient for being concerned about her mother, say that ‘she was not that bad’ and fail to take D.’s mother to her psychiatrist or the hospital when she needed treatment. When I reflected how invalidating this must have been for D., she became intensely upset stating that her father was so invalidating that she could not even stand to hear the word ‘invalidation’. We talked further about D.’s anxiety that her mother would get hurt while in one of her psychotic episodes (e.g. by walking out into the street and getting hit by a car or by jumping out of a moving car – something that D.’s mother actually did while in a paranoid state). It seemed, however, that the patient demonstrated the most intense affect when speaking of her attempts to get her father to take her mother’s condition seriously, recalling that she would often state ‘Come on Dad, aren’t you seeing this?’ Finally, towards the end of this second session, the patient presented me with a writing of hers. It was as follows: Commentary The first thing that struck me about D.’s poem was how sad it was. Never having eaten a peanut butter and jelly sandwich, such a normal part of an American child’s life. The lack of this experience led me to hypothesize that there must have been so many losses for D. because of her mother’s schizophrenia and her father’s inabilities to help the children cope with their mother’s mental illness. It also suggests that there were many everyday normal experiences the patient did not get to know (generating the hypothesis that deprivation experiences would be a factor in D.’s trauma). In addition, D. would tell me in subsequent sessions of how many holidays and special occasions would also ‘be ruined’ because her mother typically would have to be hospitalized before such events and how painfully sad and traumatic this was for her (e.g. ‘My last memories of my mother before she would be hospitalized was that of a completely disheveled, fearful, frightening woman…that image would be stuck in my mind throughout the holidays’). I further hypothesized that her mother’s absence, as well as her father’s neglect and lack of sensitivity to what his children needed, contributed to perhaps the most severe type of PTSD for D.: That of feeling abandoned. As it turned out, abandonment-themed PTSD flashbacks were one of the most difficult and frequent treatment targets in D.’s therapy, thereby confirming this hypothesis. In addition to D.’s losses, sadness, anxiety and suffering, however, my experiences with D. in our first two interviews, showed me her many strengths.2 Here was a person who was incredibly resilient and determined given all the traumatic experiences she endured (e.g. ‘does not understand why she is so determined…refuses to believe there is no cure for OCD’). Her ability to persevere in the face of so much terror, abandonment, neglect, disappointment and heartbreak enabled D. to survive this traumatic childhood and to accomplish so much. In addition, she was also an original thinker and problem-solver (e.g. ‘female images of God…can’t accept all of the teachings of the Catholic Church’). Looking back, I am sure that this creativity was one of D.’s strengths that helped her survive and cope with immeasurable trauma from her childhood. Other strengths so apparent also included good interpersonal skills (e.g. ‘making time for friends’), optimism, a good sense of humour, intelligence, hard work and ability to enjoy and appreciate learning new things and nature. Without these strengths, it is easy to imagine D. having succumbed to substance abuse or suicide. Another primary hypothesis was generated in these first two interviews. This hypothesis was that invalidation of D.’s experiences, emotions and concerns, and the traumatizing and exacerbating effects of this invalidation, was a significant precipitating and maintaining factor in D.’s psychological problems (i.e. D. had experienced damaging invalidation repeatedly growing up in her home and in the convent to which she had just moved). In addition, in the very next session, and many times over the course of our therapy together, D. would have severely upsetting reactions to me, and others, who, at times, inadvertently, invalidated her experiences. These events repeatedly confirmed my hypothesis. As a result, I learned that validation of D.’s experience was going to be a critical and essential therapeutic relationship intervention. One that not only had both immediate therapeutic benefits by itself (e.g. repaired therapeutic ruptures allowed for the processing of painful emotions and soothed the patient) but also allowed for the implementation of other therapeutic interventions (e.g. exposure, coping skills training and self-care). D.’s third session began with her describing traumatic and embarrassing events related to her mother’s schizophrenia and her father’s invalidation of how mentally ill the mother was. D. reported that her father would often bring her mother out with them, even though it was obvious that her mother was experiencing severe symptoms of schizophrenia (‘Dad never seemed to see what the big deal was’). The patient elaborated that she was very fearful that her Mom would scream out, act paranoid or behave in an odd fashion out in public. In addition, D. stated that she was also quite apprehensive of the reactions of those who ‘were not used to’ psychotic behaviour, fearing that they would be critical of her mother. This was something that the patient’s paternal grandmother did quite often (i.e. she would criticize D.’s mother when she demonstrated severely psychotic symptoms, saying the mother was ‘just doing it for attention’). The patient further reported that her grandmother was also very critical of how D. did many things around the house (e.g. ironing and cooking). These chores and daily activities were things that the patient had to do at a prematurely young age because of her mother’s incapacitating mental disorder and were also tasks D. had to do without ever being shown how to do them. In later sessions, D. reported that her father was also very critical of how she did these chores and that he would invalidate, criticize or beat the patient when she expressed concerns for her mother’s mental state or about the lack of food in the house. Other fears reported by the patient in the third session included those of the family running out of money because of her mother’s treatment expenses and of her mother becoming seriously ill because of her heavy cigarette smoking. Finally in this session, D. reported how infuriating it was to have others invalidate her present-day stressors (e.g. being harassed by sisters D. lived with), by attributing the patient’s distress to growing up in a difficult situation. ‘For some people’, D. would state, ‘my mother being sick was the magic carpet explanation’. In sessions 4–7, we assessed the patient’s OCD, compiled an initial problem list and identified D.’s goals for treatment. D.’s OCD included four different ‘sets’ of obsessive–compulsive (OC) symptoms. The first of these featured fears of contamination by germs, rituals (i.e. excessive hand washing – ‘till my hands were raw’ and washing dishes with ‘burning hot water and scrubbing until everything was spotless and germ free’) and avoidances (i.e. not eating meat if D. suspected it was undercooked and throwing out food if D. ‘even suspected’ it was contaminated). These appeared to be the first OC symptoms D. experienced, and therefore the onset of her OCD seems to have occurred when the patient was in third grade (i.e. 8 years old). This was a severely stressful year for the patient. To begin, the patient’s maternal grandmother, ‘Nanny’, died suddenly during this year. This woman had provided much positive attention and nurturing for the patient and had been incredibly supportive and helpful to the patient’s mother and the rest of the family. She served the role of a much-needed ‘buffer’ for the children against the terrifying and traumatic effects of their mother’s schizophrenia and their father’s invalidation and abuse. The patient stated in this fourth session that when her Nanny died, ‘Nobody there to help me, I had to [go through the rest of my childhood] myself’. A second series of stressors were a consequence of the maternal grandmother’s passing: The patient’s mother started requiring frequent and lengthy hospitalizations. This exposed the patient to traumas of many kinds: deprivations, abuse, abandonment, criticisms, severe disappointments, etc. Also in third grade, the patient reported that she suffered a ‘huge beating’ at the hands of her father. She explained that her father ‘beat everybody for something that [her] brother had done’. The patient further stated that she confronted her father that what he had done was illegal – an example of D. already being parentified – and that after this confrontation the subsequent beatings decreased in severity. Other factors in the development of these OCD symptoms appear to have been paternal modelling of ritualistic dish washing and cooking and the patient’s father telling D. while she was in a terrified and hyperaroused state (and thereby more vulnerable to traumatic conditioning) that dishes needed to be washed with scalding hot water and that meat had to be cooked excessively. These contamination fears/cleaning rituals waxed and waned but essentially continued into D.’s adulthood. A second set of OC symptoms involved ordering and straightening out things. Rituals included putting things away in a certain way or in a certain place or doing things in a specific order, a certain number of times, or in a certain way (e.g. the morning routine and packing her school bag). They also included repeating rituals. For instance, while reading or praying, the patient reported that it ‘felt like it did not count’ if she was not concentrating hard enough or focusing on every single word, so she would ‘do it all over again’. These rituals were attempts to neutralize the feeling that things ‘were not right/out of control/chaotic/disorganized’. The patient stated that she had to do these rituals ‘until it felt right’. Stressors that existed during the onset of these OC symptoms (ages 9–11) included the patient’s mother not being home, physical abuse by the father, the absence of the patient’s Nanny and the patient’s sister and younger brother developing ‘emotional troubles’. It was during this time that the patient was pushed into the role of taking care of these siblings, and it was during this time the patient recalled feeling ‘that things were out of control in the family, and that [she] felt totally overwhelmed’. Obsessive fears of somebody dying comprised the third set of OC symptoms and seemed to have their onset around age 14. D. attempted to neutralize these obsessions by performing certain actions in an exact way (e.g. having her foot land in the exact centre of a step while descending a staircase) or by repeating an action to prevent a disaster from occurring. D. reported that she was very ashamed of these obsessive fears and in fact had never told anyone of these fears for the past 26 years; that is, until she told me in this session. Consistent with this, the patient reported that she had also not revealed much of the traumatic events in her life until the start of this therapy. D. further reported that she traced the onset of these feelings of shame to ‘around age 12’, in response to her paternal grandmother saying disparaging things about the patient’s mother and ‘constantly belittling and criticizing’ the patient for how she did various household chores, chores, in fact, that were often developmentally inappropriate for the patient to be doing in the first place (e.g. ironing clothes). Around this time, D. developed her fourth set of OCD symptoms. Primarily, these symptoms involved D. repeatedly checking to make sure she had done something (e.g. having her keys, putting homework in her school bag, setting her alarm clock, having her money and locking the car door). The patient explained that these checking rituals neutralized the feeling that she had not done something (i.e. ‘that it didn’t “register” that I had done it’). It also appears that these rituals served the function of ensuring that D. had not made a mistake that she would then be belittled or criticized for. The severity of D.’s OCD symptoms fluctuated throughout her life, depending on the amount of stress she was under (e.g. ‘at times, the OCD was so severe, it took over my life’). The patient described a major exacerbation of these symptoms when she moved into the new convent described above. At this time, D. reported that she ‘would be trapped at school doing OCD rituals for hours, not getting home till 9 pm and missing dinner completely’. The aforementioned stressors, ‘people yelling at me, blaming me for things I didn’t do, giving me way too many jobs to do’ and experiencing invalidation (i.e. ‘no one seemed to understand how stressful this was for me….everyone kept telling me I’d be fine’) appeared to fuel the exacerbation of the patient’s OCD (and PTSD). It is certainly easy to see how the experiences of being verbally abused, blamed and invalidated would be especially stressful for the patient given her traumatic history of these experiences from her father and father’s mother. In fact, as confirmed by many experiences in her therapy with me, instances where D. felt abandoned, blamed, criticized or invalidated by me were not only stressful for the patient but also triggered PTSD flashbacks for her. Indeed, these experiences also triggered these flashbacks for the patient during her time at the new convent. The exacerbations of her OCD and PTSD in combination with being cut off from her friends culminated in an inability to sleep, loss of appetite, loneliness, ‘crying all the time’, headaches, oversensitivity, generalized anxiety/worry and – in an attempt to cope – over exercising. In addition, D. seemed very distressed by the fact that when she was so consumed by various symptoms, ‘nobody said anything’ – reminiscent of her father’s response to her mother. Commentary At this point in time, D. seemed to be suffering from severe and complex PTSD manifested by high levels of chronic anxiety; fears of abandonment, invalidation and criticism; flashbacks; dissociation; sleep disturbance; cognitive difficulties; etc. She also obviously was suffering from severe OCD. I hypothesized that D.’s PTSD was her primary and most ‘central’ problem, with her OCD ‘a close second’. I conceptualized D.’s problems in this way because the PTSD-related problems were so pervasive, easily triggered, earlier learned and often incapacitating. In addition, onset of D.’s OCD occurred in a highly stressful and traumatic environment, and aside from the usual maintaining factors of anxiety reduction/neutralization of obsessions, D.’s compulsive rituals served various functions in her life. For instance, washing and checking rituals helped her avoid verbal and physical abuse; rituals designed to reduce the fear of a loved one dying and increase a sense of safety in her life occurred in an environment where there was an actual risk of her mother or one of the children dying (e.g. the patient’s mother was having command hallucinations to kill her children and the mother threw herself out of a moving car) and ordering rituals provided a sense of control in a home environment where things felt dangerous and chaotic, and in which D. felt abandoned. Through the course of the first seven sessions with D. and the completion of several self-report inventories3 [e.g. Beck Depression Inventory (Beck, Ward, Mendelsohn, Mock, & Erbaugh, 1961); Personal Problems Checklist for Adults (Schinka, 1985)], the following problem list was generated: At the beginning of her fourth session, D. provided a written account of her goals for therapy. They were as follows: In addition to the previously stated goals, D. spoke of how frustrated she was with all of the protocols of religious life and how she’d like to work better within that system. She also wished to pursue a more stimulating profession and to ‘understand the whole OCD thing better’. In these first several sessions, D. described a childhood filled with nearly constant emotional trauma. There were terrifying and dangerous events such as her psychotic mother holding a knife over the patient and threatening to kill her. There were repeated abandonment experiences secondary to her mother’s hospitalizations and her father’s inability to provide emotional support, adequate food and heat or explanations for what was happening with the children’s mother. There was infuriating invalidation of the patient’s mother’s mental state; of how overwhelming the family situation was and of the needs for adequate food, heat or emotional support. The patient also lived with intense fears of being beaten, criticized or blamed if she were to express concerns about her mother’s or siblings’ emotional states or if she complained about lack of food or other necessities. In addition, D. also experienced ‘soul-crushing disappointments’ when the patient’s mother was not home on holidays, birthdays or special events. Finally, there were high levels of neglect and deprivation due to D.’s mother’s frequent hospitalizations and her father’s inability to compensate for his wife’s absences (e.g. by providing adequate physical or emotional support for the children). Given the above, the following formulation 4 of D.’s problems was generated: The primary psychological mechanisms that appear to determine D.’s problems are intense and severe fears of, and extreme sensitivity to, situations in which she feels abandoned, invalidated or criticized. Predisposing factors for the development of D.’s difficulties include her mother having paranoid schizophrenia and her father’s psychological limitations (e.g. extreme insensitivity to his children’s needs, strong tendencies to invalidate D.’s concerns and emotional states and being highly critical and verbally and physically abusive). The combination of these factors exposed D. to a highly stressful home environment characterized by high levels of fear, anxiety, sadness, loss, deprivation, etc. Exposure to these stressors put D.’s nervous system and ‘psyche’ into an overtaxed and vulnerable state making traumatic conditioning and the onset of mental problems inevitable.
The Therapeutic Relationship as a Critical Intervention in a Case of Complex PTSD and OCD
Identifying Information and Presenting Problem
Session 2
Sessions 3–7
Comprehensive Problem List
D.’s Goals for Therapy
Commentary and Case Formulation