Information Gathering and Documentation




© Springer International Publishing Switzerland 2017
Maggi A. Budd, Sigmund Hough, Stephen T. Wegener and William Stiers (eds.)Practical Psychology in Medical Rehabilitation10.1007/978-3-319-34034-0_1


1. Information Gathering and Documentation



Nathan M. Parmer1, 2  


(1)
Department of Neuropsychology, St. Vincent Indianapolis Hospital, St. Vincent Neuroscience Institute, Indianapolis, IN, USA

(2)
Department of Physical Medicine and Rehabilitation, Johns Hopkins University, School of Medicine, Baltimore, MD, USA

 



 

Nathan M. Parmer



Keywords
Medical recordDocumentationRehabilitationPsychology



Topic


The medical record is the central source for information in the inpatient and acute medical setting. While the organization of the medical record may differ slightly depending on setting, medical documentation is universal in medical care and provides the essential vehicle for communicating and documenting information across multiple disciplines. In the acute and subacute medical setting, the medical record is a dynamic and “living” document with contributions from those providing direct clinical care and treatment, documentation of results, as well as information to determine future intervention and discharge. The following chapter provides basic information on record organization, data-gathering strategies, and typical types of clinical documentation used in medical rehabilitation .


Importance


It is important for psychologists to be familiar with the medical record and interview components as well as effective documentation to ensure efficient data gathering and to provide salient information to aid in patient care.


Practical Applications





  1. A.


    Medical record organization

    Reviewing all sections of the record is seldom necessary; however, being familiar with the contents of each section is helpful. Different settings will use different formats; however, the list below provides a basic framework of typical sections with descriptions of the information each includes.

    Sections



    • Admission

      Contains general demographic and family contact information, general consent forms, insurance data, social work, and psychosocial intake assessments.


    • History and physical (H&P)/referral

      Contains reason for admission, injury history, pertinent medical history, results of the physical examination and the original problem list. In the rehabilitation setting, H&P will typically include the timeline and course of treatment prior to admission to the rehabilitation setting. This section often serves as the most complete narrative of the patient’s condition.


    • Test results/diagnostic/imaging studies

      Contains results from diagnostic studies. The organization can be variable but typically includes cardiac rhythm testing, echocardiogram, electrocardiogram (EKG), electromyography (EMG), swallow studies, sleep studies, X-ray, electroencephalogram (EEG), and imaging such as computed tomography (CT) and magnetic resonance imaging (MRI).


    • Orders/treatment/Tx

      Treatment orders and physician order sets


    • Pharmacy

      Contains pharmacy orders and medication history


    • Laboratory/labs

      Results of chemistry, microbiology, hematology, urinalysis/stool testing, and blood alcohol (ETOH) and illicit drug testing


    • Consultation/consults

      Contains consultation notes from specialties outside of the primary medical service line. Psychology and psychiatry consultation reports are often found in this section.


    • Assessment/evaluation

      Contains evaluations from audiology, physical therapy (PT), occupational therapy (OT), speech and language pathology (SLP), social work, and pressure sore flow sheets. OT/PT/SLP may have independent sections in the rehabilitation setting.


    • Progress/progress notes/H&P progress

      Daily documentation of patient progress with multiple providers documenting their encounter with the patient


    • Discharge/plan/care plan/treatment plan

      Contains individual treatment plans, critical care plans, and/or behavioral management plans


    • Legal

      Contains powers of attorney, advance directives, and legal guardianship

     

  2. B.


    Clinical interview

    After review of the medical record, interviewing the patient and available family is typically the next step in information gathering. Primary team members can also serve as key informants about patient progress (e.g., primary nurse, OT/PT, treating therapist). The interview is a key portion of psychological assessment in the acute medical and rehabilitation setting. An interview is a component of several types of procedures including the Psychiatric Diagnostic Interview (Current Procedural Terminology (CPT 90791)) [1], the Health and Behavior Initial Assessment (CPT 96150) [1], and the Neurobehavioral Status Examination (CPT 96119) [1]. The type of assessment procedure used is dependent on the goals of assessment and the nature of the diagnosis being treated (i.e., medical vs. mental health) (see Chap. 54, CPT and Billing Codes in this book). Irrespective of the procedure used, there is considerable overlap of information gathered.

    The Health Insurance Portability and Accountability Act (HIPAA) seeks to protect patient information and provide standards for the transmission and storage of medical information [2]. Clinicians should be aware that HIPAA provides patients greater access to their health records, but some records still demand a greater level of protection (e.g., psychotherapy notes). This can create a challenge for providers with ensuring privacy and confidentiality while at the same time allowing for greater access to patient information. Be aware of privacy laws in your state that might require an even greater degree of protection than HIPAA. Clinicians should be mindful of what information they include in the medical record given the accessibility of the data.

     

  3. C.


    Documentation



    • General guidelines

      Accurate and timely documentation are critical to safe and effective patient care. The clinician must be aware of hospital or facility policies on documentation requirements and timelines. Although there is institutional and practice variation, inpatient encounters are typically documented in the medical record on the day the encounter takes place. If a delay in providing a complete report is necessary, interim documentation needs to be done to communicate contact with the patient and any urgent information (i.e., “hold” note). Outpatient encounters are generally required to be completed within one week, although as EMR become more commonplace, quicker turnaround is becoming the new standard.


    • Interview reports

      The interview report is used to provide a clear and concise initial impression and framework for developing an actionable treatment plan. The documentation should focus on pertinent information that guides patient care. Clinicians should work to avoid redundancy with other easily accessible parts of the medical record (e.g., medical history). Emphasis should focus on the factors assessed by psychology such as cognition, mood, behavior, social/environmental variables, impairments, and retained abilities or the patient’s assets. Recommendations should make up the most significant portion of the interview report and should provide guidance to the team, patient, and family.


    • Progress notes

      Progress notes provide encounter-specific information and documentation of treatment and intervention progress. The purpose is to document the clinician’s intervention and that you are following acceptable standards of care and clear rationale and results of interventions. In multidisciplinary settings, progress notes allow the team to stay abreast of each provider’s observations and interventions. Progress notes are significantly different than psychotherapy process notes, which might include hypotheses, treatment, or diagnostic considerations that are later discarded. Thus, information provided in the progress note should be brief and provide salient information to document and communicate important information to other clinicians for the explicit purpose of improving recovery. They are not intended to provide a detailed narrative. If the progress note is serving as the supporting documentation for billing purposes, which is often the case, the note must include required elements (e.g., date/time of encounter, procedure used, time devoted (if a time-based CPT), and diagnosis).

     

Jun 25, 2017 | Posted by in PSYCHOLOGY | Comments Off on Information Gathering and Documentation

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